Terms and Conditions

Effective Date: April 23, 2026

Company: SLB Pipe Solutions

Jurisdiction: Indiana (Indianapolis, Bloomington, Evansville, Bedford) and Kentucky (Louisville)

1. Professional Estimates & Diagnostic Verification

SLB Pipe Solutions provides expert trenchless sewer and pipe solutions.

• Free Quotes: Requests for quotes via http://slbpipesolutions.com or email are preliminary and non-binding.
• Camera Inspection Requirement: As a quality-standard company, we require a Sewer Camera Inspection to identify problems in high definition before finalizing a rehabilitation plan. All drain cleaning is verified with a camera to ensure the line is "cleaned, not just cleared."
• Trenchless Feasibility: While we specialize in "No Dig" repair, the host pipe must have sufficient structural integrity for relining. If a pipe is fully collapsed or missing sections, our team will recommend Pipe Bursting or traditional methods as a necessary alternative.

2. SMS & Mobile Messaging Consent

By contacting us at (812) 583-3566 or submitting a quote request, you expressly consent to receive SMS messages for:

• Service Logistics: Appointment confirmations, technician ETAs, and project updates.
• Diagnostic Reports: Digital delivery of HD camera inspection recordings and repair recommendations.
• Follow-up: Quality assurance checks and maintenance reminders.
• Opt-Out: Reply STOP to cancel. Standard message and data rates apply.

3. Licensing, Insurance & Professional Training

SLB Pipe Solutions is a locally owned, fully licensed, and insured team. All employees are trained sewer inspectors. Our state-of-the-art equipment and single-access relining systems are operated by certified technicians to ensure compliance with Indiana and Kentucky plumbing codes.

4. Punctuality & Regional Service Factors

We operate multiple teams to serve diverse parts of the Hoosier State and Louisville. While we aim for efficient resolution, SLB Pipe Solutions is not liable for delays caused by:

• Regional traffic across the I-65 or I-465 corridors.
• Extreme weather conditions that may impact safe hydro jetting or bursting operations.
• Delays in municipal utility marking (811) or permit approvals.

5. Advice & High-Tech Disclaimer

Information on our website regarding pipe rehabilitation and hydro jetting is for educational purposes. Every subsurface system is unique; digital content is not a substitute for an on-site HD video investigation.

6. Limitation of Liability

To the extent permitted by law, our liability is limited to the contract value of the service provided. We are not responsible for pre-existing structural failures in pipes that were already collapsed or structurally absent prior to the commencement of trenchless procedures.